supplyup.nl/apps/storingsdienst
Planning and service apps for installation and maintenance companies.
In services the value isn't in a bill of materials, but in who is where at what time and what they find when they get there. Planning, rosters, work orders and call-outs almost always fall outside the package already in place. What's left runs on spreadsheets, chat messages and one planner's knowledge.
Discuss this sector processWorked with and for Evers
Where it pinches in services
Rosters and on-call duty
Made by hand, swapped over chat.
Paper work orders
Still retyped on Friday afternoon.
Knowledge about a site
Lives only in the regular engineer's head.
Evening and weekend shifts
Up for debate again every quarter.
Start with the process as it actually runs
Who plans, who swaps, who signs off. That nearly always surfaces one bottleneck holding the rest hostage. We tackle that first, with a working prototype the people on the floor can try straight away.
- Map planning, swaps and sign-off
- Choose or reconfigure the existing package
- Targeted app for what falls outside48 HOURS
Built in this sector
The on-call app for Evers came directly out of this: roster, swap requests and a visibly fair rotation, with PIN login so it works on a workshop tablet. First version in five days.
Questions from services
Do our engineers need an account and password for this?
Preferably not. On the floor, a PIN on a shared tablet works better than a password per person. We pick the login form to match how people actually work, not the other way round.
We already have a planning package. Why add something?
Often the package covers the planning but not the edges: swaps, allowances, exceptions. That's exactly where the manual work sits. A focused app alongside the package is then cheaper and faster than replacing it.
Does this work if we use subcontractors?
Yes, and that's a reason to write it down: who may see what, who signs off, and what goes to the client. Those rules go into the app instead of into agreements nobody can find again.
Recognise these processes?
Tell us which process costs you most. Within one working day you'll hear what is possible and what it would take.