Storingsdienst
LiveScheduling and tech-support for on-call service, with PIN login for the floor.
This app runs live at a client, so screenshots only.
Next.js · Postgres · eerste versie binnen 24 uurThe problem
The on-call roster lived in one planner's Excel. Swaps went through chat messages, and the split of evening and weekend shifts was a recurring argument. Besides that, finding the right manual for a error-code was time-consuming.
The solution
An app with the roster, approved swaps, and per-mechanic counters keeping the rotation visibly fair. PIN login so it works on the shop floor. And a AI integration that immediately finds the right steps per error-code.
The result
No more roster spreadsheet, no more arguments about fairness, and the planner is done in seconds. The mechanics immediately see there next turn and have access to AI tech-support.
Incredible how fast we went from idea to a fully functioning app.
This company ran its on-call service on a spreadsheet: who is on duty, who swapped, who gets which allowance. It is now one app where mechanics log in with a PIN on the floor tablet, request swaps, and the rotation stays automatically fair.
The rotation is a pattern, not an argument
Put the mechanics in order once and the app fills 26 weeks ahead. Public holidays stay empty, blocked weeks stay put. What used to be re-argued every quarter is now a list anyone can check.
More than a roster: the fault itself
Whoever is out in the evening searches by brand and type and has the cause and the steps within two taps. No manual in the van, no calling a colleague who happens to be awake.
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